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MetroNEXT

The Omaha area is changing. COVID-19 has illuminated the importance of safe and reliable transportation – especially for essential workers and those seeking critical services. With the recent launch of our first ORBT line, now is the time to assess our transportation network and prepare for what’s next. We’re calling the process MetroNEXT.  

Throughout 2021we’ll continue to work with community members to build upon the vision established through ConnectGOMetroNEXT will consist of four rounds of explorationculminating in a final plan in 2022. Based on public feedback, this plan will identify short and long-term improvements to guide our agency for the coming years. 

MetroNEXT: UNderstanding the Landscape arrow to Framing the Transit Network arrow to Supporting Additional Connections arrow to Finalizing the Path Forward arrow to the MetroNEXT Plan

Status Update

We’ve heard many suggestions on how Metro can improve service in the future, ranging from requests for more buses on existing routes, expanded service to new areas, better bus stops, additional ORBT lines, and more.

Metro staff is seeking feedback on each of these topics through a series of virtual meetings:

Meetings on Rider Amenities and Routes + Schedules were held previously. Scroll down for meeting recordings and presentations.

Additional meetings are planned in the coming months to continue gathering input on:

  • Fare Payments + Policies
  • New types of service

Community Engagement

Community feedback is vital to prioritizing our future transit improvements, and we’ve received more than 600 comments through previous engagement efforts so far.

As the MetroNEXT process advances, your input will help ensure we’re on the right track! During our virtual meetings, feedback will be recorded, and in-meeting polls will give participants more chances to share their thoughts.

Topics of Exploration

Understanding the Landscape

To kick off the MetroNEXT initiative, we established a common baseline by reviewing ridership numbers, demographics, and other factors influencing the services we provide. With the feedback we received, we’re considering future ORBT corridors and other high-frequency service opportunities.

The community feedback for this phase was collected from March 25th to April 8th. Check out what we heard from the community in our first round of outreach!

View a recording of one of the Round 1 meetings here. 

The presentation used during Round 1 can be downloaded here. 

Rider Amenities

We know the service we provide is more than just buses. Long before you get onboard, you plan your trip, gather information, travel to the stop, and wait until the vehicle arrives. There are many ways we can work to improve this experience, such as bus stop upgrades, rider notifications, and improving first mile/last mile connections.

We hosted virtual meetings on Wednesday, November 10th and Friday, November 12th. With the feedback we received, we’re considering improvements that can be made to the rider experience.

View a recording of one of the Rider Amenities meetings here. 

The presentation used during the Rider Amenities meetings can be downloaded here. 

[This topic contributes to Supporting Additional Connections]

Routes + Schedules

One of the most important aspects of our transit system is determining the amount of bus service on each route. Should it arrive every 15 minutes or every 30 minutes? Should it operate on evenings and weekends? What tradeoffs are necessary within Metro’s current budget and operational capacity, and how might this change in the future? We will discuss these questions and ideas at two virtual meetings on this topic.

We hosted virtual meetings on Wednesday, November 17th and Saturday, November 20th and received feedback on improvements that can be made to our current service.

View a recording of one of the Routes + Schedules meetings here.

The presentation used during the Routes + Schedules meetings can be downloaded here.

[This topic contributes to Framing the Transit Network]

The Rapid Transit Network

Our community has responded positively to the first year of service on ORBT – but we’ve heard loud and clear that one rapid transit line just isn’t enough! Through careful analysis and stakeholder input, we’ve identified 24th Street from Ames Avenue to Q Street as our next area to study for rapid transit upgrades. We’ll also discuss long-term plans for additional rapid transit lines to be studied in the future.  Join us at two virtual meetings on this topic:

[This topic contributes to Framing the Transit Network]

Fare Payments + Policies

We’re rethinking the way people pay for Metro’s services. K-12 students have made great use of our new fare-free pilot program thanks to a generous community partner. Plus with the recent rollout of our new UMO system, bus and MOBY riders can now pay using a smart card or mobile app! This technology opens up new possibilities and considerations for how we can reduce the barrier of fare payment for our riders.

We’re planning to hold both in-person and virtual meetings on this topic, stay tuned for meeting dates and times!

[This topic contributes to Supporting Additional Connections]

 

New Types of Service

Metro currently offers ORBT, local + express routes, and paratransit service. As we look to the future, we’re considering additional types of service to best meet the needs of our growing region, such as micro-transit options and vanpooling.

We’re planning to hold both in-person and virtual meetings on this topic, stay tuned for meeting dates and times!

[This topic contributes to Supporting Additional Connections]

FAQs

Curious to learn more about MetroNEXT? View our Frequently Asked Questions document:   English | Spanish

 

Contributing Plans

Improvements to public transit have been studied through a variety of previous community efforts. We’re exploring ideas & recommendations from these sources, which provide great context for our work. 

Comment Form

  • Have additional feedback? Leave a comment about what you'd like to see improved for transit in Omaha!