Civil Rights

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Metro is committed to ensuring that no person is excluded from participation in or denied the benefits of its services or discriminated against on the basis of race, color, religion, national origin, sex (including sexual orientation), disability, age, or any protected status described in applicable federal, state or local law.

Accessibility

Learn more about accessibility on Metro Transit. Click here for more information.

Reasonable Modification

Metro’s procedure provides that a reasonable modification to Metro’s fixed route and/or ADA complementary paratransit (MOBY) service, will be performed so long as the requested modification does not meet one of the following exceptions:

if granting the request would fundamentally alter Metro’s services, programs, or activities;
if granting the request would create a direct threat to the health or safety of others;
If, without the requested modification, the individual with a disability is able to fully use Metro’s services, programs, or activities for their intended purpose; or
if granting the request would cause an undue financial and administrative burden.

Riders can access the Reasonable Modification form here.