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Transit Safety & Security

Committed to Keeping You Safe

Metro takes the safety of all our riders very seriously. We work closely with the Federal Transit Administration to make sure we are following all of the latest guidelines and best practices.

Transit Safety Tips

Whether you’re a passenger, motorist, cyclist, or pedestrian, keep these tips in mind when you’re on the move.

Bus Safety Tips

  • Stand a safe distance from the curb and stay clear of the bus until it has stopped.
  • Do not run across traffic or chase a moving bus — wait for the next one. 
  • Do not talk to the driver when the bus is moving. 
  • Stand behind the white line when the bus is in motion.
  • Keep track of your belongings on board. 
  • Don’t cross in front of a bus when deboarding.

Bike and Scooter Safety Tips

  • Always wear a helmet.
  • Obey all traffic signs and signals.
  • Signal your moves to others. 
  • Watch for hazards like uneven pavement, opening car doors and oncoming traffic. 
  • Wear bright colors or reflective clothing, especially at night.

Pedestrian Safety Tips

  • Tell someone where you’re going in advance.
  • Be aware of your surroundings and limit use of your phone.
  • Wear bright colors or reflective clothing if you are walking near traffic at night.
  • Make eye contact with drivers when crossing busy streets.

Security on Metro

DESIGNED WITH YOUR SAFETY IN MIND

  • We use an audio/video surveillance system to monitor vehicles and facilities. Video and/or audio may be recorded. All of our transit centers, buses, and ORBT stations are equipped with cameras. 
  • Each ORBT station has an emergency line to the Omaha Police Department.
  • Our passenger rules are posted inside all buses.

IF YOU SEE SOMETHING, SAY SOMETHING

If you see suspicious behavior or a suspicious item, or if there is an emergency or unsafe situation on board, report the information to law enforcement immediately. Report as many details as possible.

Metro works closely with the Department of Homeland Security. See any current or expired advisories from the National Terrorism Advisory System (NTAS).

In cases of non-emergency, you can also report your concern to Metro’s Customer Service team.

Thank you for doing your part to keep everyone safe!

Report a Concern