Bike & Ride

Did you know that all Metro buses have a rack for your bicycle? It’s true – and your bike rides for free!  Watch and see just how easy it is to bike & ride.

Bike & Ride Basics

Bike Racks are available for use on a first-come, first-served basis.

Racks accommodate wheel size of 16 inches or larger.

Only non-motorized, two-wheel bikes are allowed. The racks do not accommodate tandems, recumbent, mopeds, motorized bikes, trailers of any kind.

NOTE: If a trailer can be folded to the size of a child’s stroller, it can be brought on board.

Loading & Unloading

  • For your safety, load and unload the bike from the front or curb side of the bus.
  • Load and unload your bike as quickly as possible;
  • If someone wants to remove their bike let them go first before you load yours.
  • If the bus’s bike rack is full, cyclist must wait for the next bus with an open rack slot to load your bike. Sorry…. bikes are not permitted inside the Metro fleet. NOTE: Metro will install bike parking at transit centers, but will not provide bike racks at bus stops.
  • You must be able to load and unload your bike without assistance.
  • Bikes must not be locked to the bus’s bike rack.

Lost & Found

Any claims for a bike left on buses or on other Metro premises (i.e. shelters, transit centers, administrative building, parking lots, etc.) should be made to Metro at its administrative offices, 2222 Cuming Street, Omaha, Nebraska, 68102-4392, or 402.341.0800 (voice) or 402.342.0807 (TDD). Property will be held at Metro for 30 days and “unless rightfully claimed” with the thirty (30) days after being found, all non-perishable property found on buses or on other Metro premises will be deemed to be abandoned by the owner and will become the property of Metro, to be disposed of as Metro determines to be appropriate.

NOTE: Metro will not take a bus out-of-service for a cyclist to claim their bike or send a Metro employee to a bus to take the bike off a bus for a cyclist. Furthermore, Metro has the option to remove a bike left in a rack for a lengthy period of time during any period of transit service operation.

Metro Responsibility

Metro is not responsible for damages incurred or caused to bikes while on the transit system, at the bus stop, during loading and unloading of the bike. Furthermore, Metro is not responsible for the cyclist while loading or unloading the bike to the rack, and, additionally, if the cyclist fails to secure the bike on the rack correctly. Nor is Metro responsible for bikes that are stolen, left on racks, damaged due to improper handling or claimed by someone other than the rightful owner.

Metro drivers cannot leave the driver’s seat to assist in the use of the bike racks. By carefully reviewing and following the simple instructions, you will find our racks easy to use.

Bike Rack Instructions

  1. As the bus approaches, raise your hand signaling the driver to stop. Before you step in front of the bus, make sure the bus is completely stopped and the driver sees you. Alert the driver you need to lower the rack.
  2. Before the bus arrives you must remove all loose items, e.g. water bottles, panniers, saddlebags, air pumps, etc. before loading your bike on the rack.
  3. To lower the rack, pull up on the handle and pull down. You only need to use one hand. Do not lean the bike against the bus.
  4. If the rack is empty, always load your bike in the slot closest to the bus with the front wheel facing the curb. This is called the inside slot.
  5. When your bike is loaded, lift the support arm and raise it up over the front tire so the hook rests on the highest point of the wheel as close to the forks or fender as possible. Make sure the support arm is resting on the tire and not the frame or fender.
    NOTE: Loading bikes with front wheel pegs: first pull up support arm, load the bike in rack and position support arm. Do not lock the bike to the rack.
  6. If there is a bike loaded in the inside slot on the rack, load your bike with the rear wheel facing the curb.
    NOTE: The outside slot is occupied; slide the bike from the curb side, rather than trying to lift your bike over the other bike in to the inside slot.
  7. Board the bus and deposit your fare. Your bike rides for free!
  8. As the bus approaches your stop, ring the bell, exit the bus at the front and let your bus driver know you will be unloading your bike. Always unload your bike in front of the bus from the curb.
  9. Lift the support arm and fold down.
  10. Lift your bike out of the rack. If rack has two bikes and yours is loaded in the inside slot, release and lower the support arm and slide the bike toward the curb to remove instead of lifting it over the bike in the outside slot.
  11. Return to the curb and signal the driver that you and your bike are safely away from the bus.
  12. If the rack is empty, please pull on the handle and raise the rack up against the bus.
  13. Return to the curb and signal the driver that you and your bike are safely away from the bus.

Electric Scooters

On Tuesday, July 14th, the Omaha City Council approved a second electric scooter pilot program. These scooters, provided by Spin and Bird, can be great tools for people to travel around town and to assist transit riders with the first or last mile of their trip.

If you use a scooter in Omaha to get to a bus stop or transit center, please keep Metro’s rules in mind:

  • Be considerate when parking a scooter at or near a bus stop – make sure the stop is accessible to everyone
  • Scooters are not allowed on board any Metro vehicles or on bus bike racks

Please also keep the City of Omaha’s regulations in mind:

  • Scooters are only to be ridden in the streets or bike lanes, not on sidewalks
  • Helmets are not mandatory, but are strongly encouraged
  • Scooters are available between 5 a.m. and 10:30 p.m. daily

Spin and Bird have said they will clean all scooters at the end of each day, and we recommend that users carry hand sanitizer if using these scooters before getting on the bus. Check out more information from our friends at Park Omaha.