Contracting and Bidding Opportunities

INCORPORATION OF FEDERAL CONTRACT CLAUSES. All federal contract clauses as provided by 49 CFR Part 18 and FTA Circular 4220.1F, shall be deemed to be incorporated, whether or not expressly set forth, in any Metro procurement and/or contract. Click Here for Federal Contract Clauses.

PROJECT: NE-90-X111 – VoIP Phone System
Spec: 14-19

The Transit Authority of the City of Omaha, d/b/a Metro (“Metro) is seeking proposals for professional services from qualified and experienced firms (hereafter referred to as “the Contractor”) to replace Metro’s phone system, all phones, and fax devices. Metro will receive sealed proposals for that purpose, until September 17, 2019, 2:00 p.m. Central Time, (“Submission Deadline”). Proposals not received by Metro as of the Submission Deadline will not be considered responsive and will not be opened.  Proposals not meeting specified delivery and methods of submittal will not be considered responsive and will not be opened. Metro reserves the right to extend the Submission Deadline by issuing an Addendum.

Metro currently utilizes a Nortel CS1000M PBX, running version 4021, Release 5, Issue 50 J +.  The system was last updated on 11/17/2009.  The current system has 32 used analog and 67 used digital stations.  The system has 14 RAN connections, and 3 Music connections utilizing a MIRAN 3 Digital card.  Metro’s system also has an existing 30 Trunk ports including an ISDN T1 (DS1).  Zoned paging uses Bogen TPU100B and TPU60B amplifiers. Network infrastructure currently consists of Extreme Networks 450 switches at core with Extreme Networks 440 switches at edge.

 Metro is seeking to upgrade and enhance the customer and employee experience by allowing for the procurement, installation, testing and verification of a VoIP Phone System. It is Metro’s intention to award all work outlined in the Scope of Work to a single vendor and will not allow the proposal to be split for only portions of the proposal.

Prospective Proposers are hereby advised that the work includes but is not limited to:

  1. Project Management
  2. Agency Feature and Function Review
  3. Delivery of Equipment to Metro HQ Location (2222 Cuming St, Omaha, NE)
  4. Installation and Carrier Services Implementation
  5. Staff Training
  6. First Day of Business (FDoB)
  7. Ongoing Maintenance

Any questions regarding this RFP should be directed to:

VoIP Phone System RFP  (Updated 8/14/2019)
VoIP Phone System RFP Addendum 1  (Updated 8/23/2019)
VoIP Phone System RFP Addendum 2  (Updated 9/4/2019)

Bidders List Data Form

Metro is required pursuant to 49 CFR Part 26(c) to create and maintain a comprehensive Bidders List.  This Bidders List Data Form will be used to collect bidder information used to determine the relative availability of Disadvantaged Business Enterprise (DBE) and non-DBEs, and will assist with establishing Metro’s annual DBE goal.  Metro’s Bidders List is a compilation of bidders, proposers, quoters, subcontractors, and suppliers of materials and services who have submitted bids during the advertising period of a solicitation for services and/or goods.

Please download the Bidders List Data Form here.

General Business Information

New Products / Product Demonstration

Vendors interested in supplying goods or services should first contact Metro’s Purchasing Department
(402) 341-0800, Ext. 2270. You may be referred to the appropriate department head responsible for acquiring the product/service. Vendors may conduct sales demonstrations, offer trial materials, etc., but without obligation to Metro. No payment will be made for any goods delivered without a purchase order number.

Grant Administration

The Grant Administrator coordinates all formal solicitations for goods or services. The invitation for bids includes any specifications and pertinent attachments defining the items or services sought. Questions related to the bid process, or clarifications pertaining to written specifications, should be directed to the Grant Administrator (402) 341-0800, Ext. 2601 and/or the person(s) designated in the specifications.

Vendor Listings

Vendor Lists are maintained for all classes of commodities and services normally used by Metro. The advantage of being on our Vendor Listing is to increase the potential of being notified of our purchasing needs.

To be added to our Vendor Directory, contact the Purchasing Department at the number and extension referred to in the preceding paragraph.

Simply being on the Vendor Listing does not guarantee you will receive solicitations. The volume of vendors sometimes prohibits solicitations to every vendor listed under a particular commodity or service. It is the responsibility of the vendor to secure the proper bid packages(s) where applicable and remain aware of Metro purchasing and contracting opportunities.

Points to Remember

  • Read all solicitation packages carefully.
  • Be sure you comply with all requirements before you respond.
  • Be sure your bid arrives on time. All solicitation packages will contain the date and time the bid is due to Metro. Do not depend on the U.S.
  • Postal Service or a courier service. Metro cannot accept late offers.

In accordance with the Company’s Operating Policies, our employees are prohibited from accepting gifts, special accommodations, or privileges from a contractor or his/her agent, suppliers or dealers with whom Metro does business. Vendors are requested to adhere to the Company’s policies in this regard.

Doing Business with Metro

The Purchasing Department of the Transit Authority of the City of Omaha d/b/a Metro conducts purchasing transactions for the company’s operations. Vendors are required to conduct their business directly with the Purchasing Department during business hours (8:00 a.m. – 4:30 p.m., Monday through Friday). By making an appointment in advance (402) 341-0800, Ext. 2270), you will ensure the personnel you wish to see will be available. You are welcome at Metro; we look forward to seeing you. Metro’s Purchasing Department shall ensure that purchases of material, equipment and supplies are made at the lowest and best possible price after considering price, quality, applicability, availability, support service, pertinent laws and regulations.

Informal Competitive Bids

Price quotations are secured from vendors and awarded to the lowest and best bidder for goods or services. The technique of obtaining price quotations is generally used when conditions are not appropriate for the use of sealed bids.

Formal Competitive Bids

Bids are publicly solicited and a contract is awarded to the lowest responsive and responsible bidder; Metro reserves the right to reject any and all bids. The following requirements apply:

  • The invitation for bids will be publicly advertised;
  • The invitation for bids shall include any specifications and pertinent attachments and shall define the items or services sought;
  • All bids will be publicly opened at the time and place prescribed in the invitation to bidders.

Non-Competitive Procurement

Sole source procurement is accomplished through solicitations or acceptance of a proposal from only one source, after determining competition is inadequate. Purchases may be made directly from a vendor in cases of emergency, specialized equipment or other unusual circumstances.


Approvals for contract awards for goods or services shall be initiated in accordance with the appropriate procurement method contained within the Company’s purchasing procedures and/or Federal Transit Administration regulations as may be applicable.

Disadvantaged Business Enterprise (DBE) Program

PUBLIC NOTICE – June 14, 2019
Disadvantaged Business Enterprise (DBE) Overall Goal – FFY 2020 – 2023

The Transit Authority of the City of Omaha, dba METRO, has established a Proposed Overall DBE Goal of 0.26% for the Federal Fiscal Years (FFY) 2020 – 2023.  The DBE Goal is applicable to U.S. Department of Transportation (DOT)/Federal Transit Administration (FTA) assisted contracting opportunities scheduled to be awarded during the period beginning October 1, 2019 and ending September 30, 2023.  METRO’s Proposed Overall DBE Goal and its rationale (developed in response to 49 CFR Part 26) are available for inspection for thirty (30) days following the date of this Notice, during regularly scheduled days of business, from 8:00 a.m. to 4:30 p.m., at the administrative office located at:

ATTN:  DBE Liaison Officer
2222 Cuming Street
Omaha, NE 68102

Comments will be accepted on the Proposed Overall DBE Goal for thirty (30) days from the date of this Notice.  Comments may be directed to METRO’s DBE Liaison Officer, at the above stated address, or by email to, or to the Regional Civil Rights Officer, U.S. Department of Transportation, Federal Transit Administration, 901 Locust Street, Suite 404, Kansas City, MO 64106.