Slide 1: Metro Transit Public Meeting Overview Metro Transit Public Meeting September 15, 2026 12:00 – 1:00 p.m. This meeting will be recorded. The recording will be available on Metro’s YouTube channel and at ometro.com/September2026. Available features: -Automated closed captions -American Sign Language interpretation (only in English) Este material se presentará en español el 16 de septiembre de 2026, de 12:00 a 1:00 p.m., por Zoom. El enlace está disponible en ometro.com/September2026. Slide 2: Metro's Mission Metro Transit connects people, places, and opportunities through quality transit services. Slide 3: Proposed Service Changes – Impacted Routes -Route 3, North 40th/South 42nd -Route 24, 24th St -Route 94, West Center Express This proposal is considered a major change according to Metro’s Title VI Program Plan Slide 4: Proposed Service Changes - Why Why: -Make progress on MetroNEXT goals --Increase service frequency -Meet ridership demand -Respond to public feedback On this slide there is a photo of a group of three individuals discussing proposed service changes at a previous public meeting. Slide 5: Proposed Changes for Route 3 -Increase weekday evening frequency from every 60 minutes to every 30 minutes starting at approximately 7:15 p.m., depending on the direction of travel. -Route 3 would no longer interline with Route 24 on weekday evenings. --Routes 3 and 24 will still interline in the evening on Saturdays and Sundays. -No change to the Sunday schedule -No impact to MOBY service Slide 6: Proposed Changes for Route 24 - Slide 1 of 3 -Increase weekday and Saturday daytime service from every 20 minutes to every 15 minutes between North Omaha Transit Center and MCC South Transit Center. -Increase weekday evening service from every 60 minutes to every 30 minutes around 6:45 p.m., depending on direction of travel. Slide 7: Proposed Changes for Route 24 - Slide 2 of 3 -Reduce frequency from every 20 minutes to every 30 minutes for the southern loop of Route 24 from MCC South Transit Center to 30th and Harrison Streets on weekdays and Saturdays. -This area is part of the South Zone of Micro Flex // driven by Metro. Slide 8: Map of Micro Flex // driven by Metro South Zone with the Harrison Loop of Route 24 Map of the Micro Flex // driven by Metro South Zone with the southern Harrison loop of Route 24 highlighted. The Harrison Loop is between the MCC South Transit Center and 30th and Harrison Streets. Slide 9 - Proposed Changes for Route 24 - Slide 3 of 3 -Route 24 would no longer interline with Route 3 on weekday evenings. --Routes 3 and 24 would still interline in the evening on Saturdays and Sundays. -The Saturday evening schedule would not change. -The Sunday schedule would not change. -No impact to MOBY service Slide 10 - Proposed Changes for Route 94 -Add a second trip to the morning and afternoon schedule -AM: Depart Lakeside Park and Ride (168th and West Center) at 7:26 a.m., arrive Downtown (12th & Dodge) at 8:06 a.m. -PM: Depart Downtown (12th & Dodge) at 4:39 p.m., arrive at Lakeside Park & Ride at 5:23 p.m. -No impact to MOBY service Slide 11 - Timeline & Updates to Route Schedules Timeline -If approved by the Board of Directors, the changes would go into effect on Sunday, December 13, 2026 Route Schedules: If approved, the respective route schedules will be updated: -On Metro Transit’s website by December 7, 2026: ometro.com/september2026 -In MyRide OMA on December 13, 2026: ometro.com/maps-schedules/myride-oma Slide 12 - Major Service Changes -This proposal is considered a major service change according to Metro’s Title VI Program Plan -All changes were evaluated cumulatively for disparate impact to racial minority populations and disproportionate burden to low-income populations Slide 13 - Major Service Change: Route 24 -Route 24 will increase service by more than 15% -The Harrison Loop of Route 24 will decrease from 20-minute to 30-minute service. -Considerations for the reduced frequency: --Approximately 30 rides in the impacted portion of the route each weekday --The area is part of the South Zone of Micro Flex // driven by Metro Slide 14 - Route 24: Average Daily Ridership A bar chart of Route 24 average daily ridership in April 2026. Weekday average daily ridership was 1,211 north of MCC South Transit Center, 135 at MCC South Transit Center, and 30 south of MCC South Transit Center. Saturday average daily ridership was 681 north of, 80 at MCC South Transit Center, and 30 south of MCC South Transit Center. Sunday average daily ridership was 425 north of, 35 at, and 11 south of MCC South Transit Center. Slide 15 - Disparate Impact Analysis: Route 24 An image of an aerial map view of the City of Omaha where Route 24 travels and the quarter mile radius around the route. There are varying shades of red to indicate the percentage of residents identifying as a racial minority according to the decennial census. The lighter shade represents a lower percentage of the racial minority population in that area, and a darker shade represents a higher percentage. This image is the population surrounding the route as it existed in July 2026. This is the same image as the first one on the left but represents the population surrounding the route if the proposed changes are approved and go into effect in December 2026. The Southern Loop of Route 24 (MCC South Transit Center to 30th and Harrison) is in gold instead of black as that area would have reduced frequency. There are no other identifiable differences between the two images, as the proposed service change does not include route alignment. A table that indicates the percentage of the benefits experienced by the racial minority population along the route, which is 22.6% additional service, and to non-minority populations, which is 25.3%. The difference shows that racial minority populations experience 2.7% fewer benefits than non-racial minority populations. Slide 16 - Disproportionate Burden Analysis: Route 24 An image of an aerial map view of the City of Omaha where Route 24 travels and the quarter mile radius around the route. There are varying shades of green to indicate the percentage of residents identified as low-income according to the American Community Survey. The lighter shade represents a lower percentage of the low-income population in that area, and a darker shade represents a higher percentage. This image is the population surrounding the route as it existed in July 2026. This is the same image as the first one on the left but represents the population surrounding the route if the proposed changes are approved and go into effect in December 2026. The Southern Loop of Route 24 (MCC South Transit Center to 30th and Harrison) is in gold instead of black as that area would have reduced frequency. There are no other identifiable differences between the two images, as the proposed service change does not include route alignment changes. A table that indicates the percentage of the benefits experienced by the low-income population along the route, which is 24.7% additional service, and to the non-low-income population, which is 23.3%. The difference shows that low-income populations experience 1.4% greater benefits than non-low-income populations. Slide 17 - Major Service Change: Cumulative Impacts Cumulative Impacts: -2.4% change in system revenue miles for all proposed changes -No cumulative disparate impact on minority populations -No cumulative disproportionate burden on low-income populations Two tables stacked on top of one another. The first table indicates the percentage of the cumulative impact of all proposed service changes to the racial minority population, which is 3.1% additional service, and to the non-racial minority population, which is 1.8%. The difference shows that racial minority populations experience 1.3% greater benefits than non-racial minority populations. The second table shows the percentage of the cumulative impact of all proposed service changes to the low-income population, which is 2.9% additional service, and to the non-low-income population, which is 2.3%. The difference shows that low-income populations experience 0.6% greater benefits than non-low-income populations. Slide 18 - Fare Equity: Express Fare Payment Types - Overview Proposal: Discontinue paper ticket for express fare -Fare rate of $1.50 would remain the same -Cash would still be accepted on board Why? -Express fare counts toward fare capping -Continue the modernization of Metro Transit’s fare payment system Slide 19 - Fare Equity: Express Fare Media - Survey -Express riders were surveyed on board in June 2026 -Of 63 people surveyed, 53 (84%) paid with Umo -Four people (6%) paid with a paper ticket, but not necessarily an express paper ticket (e.g., 30-day pass) -Most used an employer pass program (Union Pacific, FNBO) A table that indicates the fare type express survey participants used to pay their fare. Four or 6% paid with a paper ticket, six or 10% paid with cash, and 53 or 84% paid with Umo. The total number of survey participants was 63. Slide 20 - 2021 Fare Equity Analysis -Metro Board of Directors adopted a Fare Equity Analysis on August 26, 2021 -What was approved? --Account-based fare payment system (Umo) --Replace 30-day paper passes with Umo fare capping after a transition period --Charge $2 for a reusable smart card after a promotional period --No disparate impact and no disproportionate burden found Slide 21 - What is Fare Capping? With a Umo account (card or app), riders can access “fare capping.” -This means the system will recognize the amount a rider with a Umo account pays in a calendar month and “cap” payments when Metro’s monthly ride cost is reached – currently $55 for full-fare riders and $27.50 for half-fare riders. -Once a rider reaches the monthly fare cap and boards with their Umo app or card, the system will allow the rider to ride for free for the rest of that month. Slide 22 - Benefits of Fare Capping Monthly fare capping: -enhances customer convenience and functionality, -allows users to access the cost savings of a monthly pass without the burden of the upfront cost, and -only applies to Umo. A front view of a mobile phone showing the Umo app home screen. Slide 23 - Fare Capping Example Example: -A rider loads $30 in their Umo account on September 1 and uses the entire amount in their first week. -They then load an additional $30 on September 8. -They hit $55 spent in fares on September 14, at which point their fares are capped. -The rider continues to scan or tap their Umo payment for the rest of the month each time they board, but are not charged -They will have $5 to use in October and can reload their account at any time. Slide 24 - Transition Plan for 30-Day Passes -Metro Transit staff are working with social service organizations that currently sponsor 30-day passes for riders -Last day of 30-day paper pass sales would be December 31, 2026 -30-day paper passes would no longer be accepted as fare payment on board starting July 1, 2027 Slide 25 - Fee for Umo Cards -Proposed a $2.00 fee for all Umo cards in 2021 -Currently propose a $2.00 replacement fee beginning January 1, 2027. -Metro Transit reserves the right to implement a fee for all Umo cards, as originally approved, at a later date. A picture of the front side of a Metro Umo card. It is dark blue with teal, pink, and blue route lines with a bus icon and the Metro and Umo logos in white. Slide 26 - Metro Transit Contact Slide Facebook: MetroTransitOMA Instagram:@METROTRANSITOMA YouTube: Metro Transit Omaha Website: ometro.com Image description: A row of buses in a garage.