For up-to-date information about Metro’s COVID-19 response, please visit the Rider Alert.
Metro is taking steps in response to the potential spread of COVID-19. Like partner transit agencies nationwide, Metro is closely monitoring the spread of COVID-19 and working with local health officials to ensure the health and safety of employees and riders.
- Offering free fares for bus and paratransit services and encouraging riders to use back bus doors. The policy goes into effect Wednesday, March 25th and will continue until further notice.
- Continuing a comprehensive cleaning program for buses and paratransit vehicles, which includes both daily cleaning and disinfecting and routine deep cleaning
- Increasing the concentration of disinfectant solution and how frequently buses and paratransit vehicles are disinfected, especially in high-touch areas
- Increasing the availability of hand sanitizer in Metro facilities, and providing operators with disinfectant wipes and gloves
- Continuing to work with the Douglas County Health Department to monitor COVID-19 and update cleaning procedures
- Educating staff and riders about prevention methods
If riders have concerns about particular buses, they are urged to notify a Metro employee, contact Metro’s customer service at (402)341-0800, or submit a comment through Metro’s online form.
TIPS FOR RIDERS
Metro encourages riders, staff, and the public to follow the guidance of health officials. Nebraska Medicine has issued the following recommendations regarding prevention:
- Wash your hands often with soap and warm water for at least 20 seconds, using hand sanitizer as a second option.
- Don’t touch your mouth, nose or eyes, especially with unwashed hands.
- Avoid contact with people who are sick.
- If you are sick, stay at home.
- Cover your mouth and nose with a tissue or sleeve when coughing or sneezing. Don’t cough or sneeze into your hands.
- Frequently clean and disinfect frequently touched objects in your home, car and workplace.
If you have questions or concerns about COVID-19, please contact local health authorities. For more information, please visit the following websites:
- Douglas County Health Department: https://www.douglascountyhealth.com/infectious-disease/diseases-and-conditions/2019-novel-coronavirus-2019-ncov
- Nebraska Medicine: https://www.nebraskamed.com/biocontainment/coronavirus-qa-what-it-is-and-how-to-avoid-it
- Nebraska Department of Health and Human Services: http://dhhs.ne.gov/Pages/Coronavirus.aspx
- Centers for Disease Control and Prevention: https://www.cdc.gov/coronavirus/2019-ncov/index.html
- World Health Organization: https://www.who.int/health-topics/coronavirus